CouncilConnect Modules

SynergyOnline Integration

Website integration with SynergyOnline encourages a self-service approach for customers and allows them to interact with your organisation from any internet connected computer, at any time.

The SynergyOnline suite of online web service capabilities allows users to access, query, lodge, track and make payments for key Council services utilising secure web payment solutions. Features include being able to lodge and track applications for permits, review the progress of customer service requests and query and pay infringements online.

The online lodgement and tracking solutions greatly reduce internal administrative effort, which can result in customers getting their approvals more quickly, and in a more accessible manner. Furthermore, SynergyOnline expands the number of payment solutions offered by your organisation.

Product Suite

  • Development Application Tracking
  • Building Licence and Permit Lodgement and Tracking
  • Health Premises Applications and Renewals
  • Rates Query and Payment
  • Debtors Query and Payment
  • Infringements Query and Payment
  • Customer Banking Gateways
  • Customer Service Requests Lodgement and Tracking
  • Cat Registration
  • Dog Registration

Note: Integration of the above modules with your website requires prior purchase of the relevant SynergyOnline product/s via IT Vision.

View SynergyOnline Brochure

In a Nutshell

  • Greatly reduce internal administrative effort
  • Expands the number of payment solutions offered by your organisation
  • Allows users to access, query, lodge, track and make payments for key Council services