Outcome

The completed digital ecosystem delivers significant administrative efficiencies through:

• Centralised content management across five platforms
• Single-upload functionality with multi-platform publishing capabilities
• Streamlined document management systems
• Consistent user experience across all digital touchpoints
• Integrated branding with platform-specific customisation

The development process featured extensive collaboration, beginning with wireframing workshops that enabled the City to make informed decisions about structure and functionality before moving to visual design. This methodical approach ensured that strategic objectives drove the design process rather than aesthetic considerations alone.

As former Manager of Marketing & Communications Rosslind Ellis noted: "Together we have built a suite of digital assets including Website, Intranet and Councillor Portal and through these projects, we have solidified a great working relationship. Their level of service is exceptional with a fast turnaround time.